What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are securely processed through our encrypted payment gateway.

Can I modify or cancel my order after placement?

Orders can be modified or canceled within 1 hour of placement through our order management system. After this period, please contact our support team immediately as we process orders quickly.

What are your shipping options and costs?

We offer standard (3-5 business days), express (1-2 business days), and international shipping (7-14 business days). Costs vary by product size and destination, calculated at checkout.

How do you package different screen sizes?

All displays are packed in custom protective cases:

• 6.5"-12": Reinforced cardboard with foam inserts
• 14.3"-20": Hard-shell plastic cases with corner protection
• Pieces: Anti-static bubble wrap in crush-proof boxes

What's included with my display purchase?

All displays come with manufacturer-certified components. Packages include:

• The display unit
• Compatible connection cables
• Basic mounting hardware (where applicable)
• User manual and warranty information

How do I choose the right display size?

Consider your application:

• 6.5"-8.5": Portable devices, compact installations
• 10"-12": Tablets, small digital signage
• 14.3"-16": Laptop replacements, medium displays
• 20": Large format digital signage, kiosks

Product pages include detailed dimension specifications.

What is your return policy?

We offer a 30-day return policy for unused products in original packaging. Return shipping is the customer's responsibility unless the item is defective or incorrect. Refunds are processed within 5 business days of receipt.

What warranty coverage do you provide?

All displays come with a minimum 1-year manufacturer's warranty against defects. Extended warranty options are available at checkout for most products. Warranty does not cover physical damage or improper use.

Where can I find product specifications?

Complete technical specifications are available on each product page, including resolution, connectivity options, power requirements, and compatibility information.

Do you provide installation guides?

Yes, all products include detailed installation manuals. For complex installations (20" displays or multi-piece setups), we offer video tutorials on our support page.